What are the benefits and drawbacks to giving a cost of


1. What are the benefits and drawbacks to giving a cost of living raise to poor performers? What is your company’s “end game” in dealing with poor performers?

2. Discuss possible roles of subsidiaries in MNCs, in relation to the learning capabilities of the MNC.

3. Is the gap analysis method applicable to services? Could you please take, say, the college education "market" and draw up a product map for it?

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Operation Management: What are the benefits and drawbacks to giving a cost of
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