Problem
Read "Customer service at Pret A Manger" Operations in Practice case and answer the following questions:
1. What are the advantages and disadvantages of Pret A Manger organizing itself so that the individual shops make the sandwiches that they sell?
2. How can effective operations management at Pret A Manger contribute significantly to its success? And what would the consequences of poor operations management be in this kind of organization?
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.