Question 1: What are Southwest Airlines Key Success Factors?
Question 2: What organizational behavior concepts have they used to make them so successful.
Question 3: How has Southwest Airlines used these organizational behavior strategies to become successful:
- Decision Making
- Motivation
- Group Behavior
- Communication
- Power and Politics
- Organizational Structure
- Organizational Culture
- Human Resources Practices
- Change Management
Be sure to provide multiple examples of the main concepts as practiced at Southwest Airlines.