Tasks:
1. What options does Personal Trainer have for developing a new system? What are some specific issues and options that Susan should consider in making a decision?
2. Susan has been asked to prepare a system requirements document and deliver a presentation to the management team. What should be the main elements of the system requirements document?
3. Based on the suggestions in Part A of the Systems Analyst's Toolkit, what visual aids should Susan use during her presentation?
4. Susan wants to prepare a presentation that will calculate the total cost of ownership for the system. What financial analysis tools are available to her, and what are the advantages (and possible disadvantages) of each tool?