Problem
I. How should Jarrett handle the situation if the team comes out a different conclusion than the one she prefers?
II. What are some of typical problems and pathologies associated with the way top management teams make decisions in organizations?
III. What are the strengths and weaknesses of Zola's top management team decision-making process?
IV. How might the process go off the rails? What are the risks of employing this method?
V. What conditions (organizational culture, team norms and climate, leadership styles, etc.) must be in place for this type of decision-making process to succeed?