What are some of the important characteristics of effective leaders? Which of these characteristics are more difficult than others for engineers to acquire?
Motivation in the Assembly Shop was high. However, the Shop Manager notices that while the daily production was above average for the Shop, it drops down to a low during the first hour after the lunch break. The problem was further diagnosed to be that the operators tended to continue socializing until well after the lunch break. The shop Manager changed the lunch break and staggered it over a two hour period, so that the operators could not go to lunch together. To his surprise, the motivation began to fall and productivity dropped dramatically. What do you think was the problem? How do you advise the Shop Manager to fix this problem?