1. Do you agree with the statement: "...leaders are responsible not only for their own behavior but also for that of their followers..."? Why or why not? Beyond the obvious translation, what is the relevance of this statement?
2. What are some of the implications of leaders apologizing publicly?
3. What is the value of leaders apologizing for sins they did not commit? Give an example of this.
4. What did Nicholas Tavuchis' work state about apologies, and what are its implications for leaders?
5. Why did Gilmartin decide to resist apologizing and was it the right decision?
6. What happens if you do not apologize? Is time on your side - will the problem likely fade? Will your refusal to apologize - or your refusal to do so promptly - make a bad situation worse?