1. What are some of the factors that are most important in determining internal alignment? How is internal alignment related to fairness and how does it impact turnover?
2. What social regulations do you think are most important, and why? What social regulations (if any) should be eliminated? Explain.
3. What cost-containment programs or approaches have been used by the health insurance industry in the last two decades? What are the similarities and differences in how these programs use deductibles and cost-sharing options?