Problems
1. What are some of the effective tools you may use to reduce resistance to system change and increase awareness of your ERP implementation plans? Share your experience if you have been through a computer system implementation or change before. Support your answers with examples and rationale.
2. What areas of disagreement emerge while contracts are in effect in the airline industry? Give examples and also explain how these disagreements can be solved in relation to airline labor relations.
3. Summarize the duty to bargain and how it flows with contract administration.