Discussion Post
• Suppose your organization is developing a service-level agreement with an outside IT vendor. In your opinion, what are the three most important expectations you would place on the outside IT vendor? Why?
• You are running a series of scenario tests on a new EHR system. What are some of the most common issues you think you might find?
• What are some ad hoc tests you might run on an patient portal system to make sure that everything is working properly?
The response should include a reference list. Using one-inch margins, Times New Roman 12 pnt font, double-space and APA style of writing and citations.