1. a) List some recommendations for using e-mail in a professional setting.
b) What are some guidelines for construction of an e-mail?
c) When would e-mail be preferred?
d) When should you expect a response?
e) Should you mark your e-mail as “priority”?
2. There is some evidence that different generational attitudes may affect interaction at work.
a) What characteristics might be common among Baby Boomers and workers just leaving college now that might cause some conflict?
b) How would you recommend these be addressed?