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What are meditech problems in introducing new products


Case website:

https://ocw.mit.edu/NR/rdonlyres/Sloan-School-of-Management/15-762JSpring-2005/6451C56C-2BC3-48EB-9FED-87AAA0C4DB97/0/meditech_student.pdf

Questions:

1. What are Meditech's problems in introducing new products? In manufacturing ALL products?

2. What is driving these problems, both systemically and organizationally?

3. Why is the Customer Service manager the first person to recognize the major issues?

4. How would fix these problems?

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Finance Basics: What are meditech problems in introducing new products
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