What are key drivers of innovation in postal service


Assignment:

Case Study 1: Solyndra and Subsidies

Solar cell maker Solyndra went bankrupt despite receiving $528 million in federal loan guarantees. The company took out a loan directly from the Federal Financing Bank, which is part of the Treasury Department, so when the company filed for bankruptcy and it became evident that it would not be able to repay its loan, the Obama administration was attacked by its critics for participating in the deal. This incident brought the entire Obama clean energy program under scrutiny, although only two out of about forty projects that received loans through the program defaulted.

As an employee for the Department of Energy, you have been tasked with writing a report analyzing the issues associated with Solyndra and with the image of the clean energy program.

You are to draft a response to summarize your results and providing recommendations for future improvements to the program. Consider the following to assist you in drafting the response:

1. Could this incident have been prevented? How could the government have better managed the fallout from the bankruptcy? What factors contributed to the situation?

2. Why has this one failure had such an impact on the public's confidence in the government's ability to spur economic development? How can the government get the public to focus on the many successes of the program?

3. How much risk should the government take on in programs such as this one? How can that risk be mitigated?

4. What changes could be introduced to the program in the future? How will these changes affect the program's effectiveness?

Use your textbook and at least one academic source from the Barry online library. Full APA citations required.

Case Study 2

Case: U.S. Postal Service and the Internet

The rapid expansion of the Internet caused a decline in the U.S. Postal Service's core business: first-class mail. The USPS was slow to adapt its business practices to the new market, failing to offer Internet-based services quick enough to be competitive with private sector companies. An attempt in 1999 to provide online stamp and parcel-postage purchasing failed due to the organization's inflexibility and inertia. The USPS has since caught up to its private sector competitors and offers many web-based services, but has been unable to increase its share of the market.

You work in the marketing department of the United States Postal Service. You have been asked to examine the existing public image of the USPS and provide suggestions for improving that image. Prepare a memorandum or response detailing your analysis and suggestions while considering the following to assist you in drafting the response:

1. Is there a discrepancy between the services USPS offers and the services that its competitors offer? If so, which services might be worth developing and why?

2. Is the public aware of the services available to them? If so, is there a way to create customer preference for USPS services? If not, how can these services be advertised?

3. What are the key drivers of innovation in the postal service? What obstacles in the organization currently prevent timely innovation?

Use your textbook and at least one academic source from the Barry online library. Full APA citations required.

Case study 3

Case Study: Organizational Structures of the U.S. Department of Energy and the EPA The U.S. Department of Energy (DOE) is organized by program, management function, and geography. It also has a geographic substructure, but most staff people are in program units. In contrast, the U.S. Environmental Protection Agency (EPA) is geographically based; it is divided into ten regional offices headed by regional administrators who report directly to the national EPA administrator in Washington.

You work as an internal consultant for the state of New York. You have been asked to analyze the structure of two major U.S. organizations: the DOE and the EPA. Prepare a response describing and analyzing the two organizations' structures. This memo will be used to evaluate the structure of state agencies. Consider the following to assist you in drafting the response:

1. Why were these organizations created? How did this affect the way they are structured?

2. What trade-offs did each organization have to make when choosing the particular structure, they chose?

3. What criteria could be used to evaluate an organization's structural needs? Is there a way to standardize the process of structuring an organization?

4. How might a state agency approach structure differently from the way a federal agency would?

Use your textbook and at least one academic source from the Barry online library. Full APA citations required.

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Business Law and Ethics: What are key drivers of innovation in postal service
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