What are hardball tactics


Question 1. What are "hardball" tactics? How do you deal with them? Give an example of one you have observed.

Question 2. What are the criteria used for evaluating possible solutions? Give an example of how you observed the criteria properly used or how it was not used.

Question 3. Compare and contrast the three active-engagement strategies. Give an example of one that you have observed and the outcome that resulted.

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