What are core business process?
Describe and contrast order-to cash, procedure-to-pay, make-to-stock, and make-to-business process.
What are the core and support activities of a value chain?
Give and example of upstream and downstream information flows in a value system.
Describe what enterprise systems are and how they have evolved.
Contrast internally and externally focused systems.
Compare and contrast customized and packaged software as well as vanilla versions versus best practice-based software.
What are the core components of an ERP system?
What are the keys to successfully implementing an ERP system?