Problem
This learning checkpoint allows you to review your skills and knowledge in implementing continuous improvement systems and processes.
A. List behaviors that indicate that an individual worker may be experiencing significant issues.
B. Provide three examples of good management practice at the organizational level for the prevention and management of psychological injury.
C. When responding to stress-related issues of people you supervise, what are three communication skills you should use to identify the cause of the issue?
D. Describe two key features of a workplace that embraces diversity?
E. Participating in your own performance appraisal with a supervisor can assist to review your skills and development needs. Identify three areas in which performance appraisal can provide feedback.
F. If you were seeking feedback from staff you have supported, what three areas should you consider asking about?
G. Provide two tips for acting on performance feedback.
H. List two document or other resources that can provide you with information and clarify about your work role and professional boundaries.
I. Who or what is responsible for managing stress and well-being in the workplace ?
J. What is an employee's performance likely to be measured against during performance appraisal? What opportunity does a performance appraisal present to address employee wellbeing?
K. Which legal and ethical considerations may apply when a worker with supervisory responsibilities is engaged in performance appraisal?