What are artifacts and how might they play a role in


1. Where do leadership and management overlap in definition and responsibilities? Where do they diverge?

2. How have theories of leadership evolved over the course of the twentieth century and into the twenty-first century? When compared with the trait theories of the early 1900s, have modern theories of leadership been simplified, or grown more complex?

3. How does emotional intelligence differ from traditional conceptions of intelligence? What is the relationship between emotional intelligence and leadership?

4. How do transformational and transactional leadership differ? Give an example of each type of leadership and when it might be preferable to the other.

5. What is organizational culture?

6. What are artifacts, and how might they play a role in organizational change?

7. What is a “SMART” objective? Give an example that lays out how the objective meets each of the “SMART” requirements.

8. How might one compare a series of alternative strategies? What are the concerns in using a purely quantitative scale of evaluation?

9. What are the responsibilities of the engaged follower?

10. What kind of actions might an organization take in order to ensure sustained leadership?

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Operation Management: What are artifacts and how might they play a role in
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