What are 1 the bottlenect activity and 2 the service


A school's cafeteria is operated by 5 individuals performing the activities listed below in the average times shown.

Activity    Average Time, Sec.

1. Serve salad and dessert 15

2. Pour drinks    25

3. Serve entree 60

4. Serve organic vegetables 20

5. Tally and collect payment 40

What are (1) the bottlenect activity and (2) the service capacity per hour? - Please provide a MS Office process flow diagram in addition to the answers to questions 1 & 2

Suggest a reallocation of activities that would increase capacity and use only four employees, and please provide a MS Office process flow chart. What is the capacity of the recommended system?

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Operation Management: What are 1 the bottlenect activity and 2 the service
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