What applications of an electronic health record system may

Question

1. What applications of an electronic health record system may have possibly helped avoid the auditing errors made by Medicare?  Provide two examples.
2. How do you think the audit affected the patient population of this practice? Explain.
3. Do you think this practice was treated fairly according to the CMS regulations put in place to protect the patient's rights? Support your answer by providing one example of what could have been done differently during the auditing process.