What and how are expectations and requirements communicated


Homework

Instructions:

Part I: Identify the Client

Identify a client for whom you will act as a consultant. The client can be your own work group or company, a family business you are involved with, a business you worked for previously, a volunteer organization you work for or have worked with, or a public company. The client you choose should be a small group or organization in which you can influence change in your role as a consultant. Please do not select "the military" or "the U.S. government" or "Giant XYZ Corporation." However you may choose a small entity, such as a work group, within any of the larger organizations. For example, if you are in the military, focus on your group. If you select a Giant XYZ Corporation, select the department. Directions: Submit a summary describing the client and your relationship to the client. The summary should be no more than a couple of paragraphs. This can be submitted in a word document or the body of a message via the messaging feature in the classroom. The summary will be included in part two of your paper. The purpose of submitting a summary is to confirm your client and identified problem fit the case study criteria. This is due by midnight on Thursday of Week 1. Please submit it as an attachment to a message sent via the Messaging feature in the classroom. This is ungraded but required in order to have your client approved.

Part II: Identify the Problem

Step two is to identify a problem or issue that is impacting performance in the organization. With your knowledge of the client you have identified and the learning you have acquired to this point, identify a management problem you will investigate and for which you will provide recommended solutions. If you are working with a supervisor or manager, you may want to consult with them to complete this step. Read the material at the sites listed in the Content Section to help guide you in identifying a management problem in your work environment. Complete a 2 to 4 pages paper discussing the client and the management problem you will explore during this course.This course is designed to provide hands-on experience that utilizes the learning from previous courses. With your knowledge of the client you have identified and the learning you have acquired to this point, identify a management problem you will investigate and for which you will provide recommended solutions. If you are working with a supervisor or manager, you may want to consult with them to complete this step. Some questions you can explore to help you are:

1. What are the goals of the company/division/work group?

2. In considering the goals, where does progress halt?

3. Is there data to substantiate this or is it a perception of the manager?

4. Who is involved...the manager, the employees, stakeholders?

5. How long has this problem existed?

6. What and how are expectations and requirements communicated?

7. When expectations or key deadlines are missed, what happens?

8. What factors contribute to the problem (politics, structure, decision-making factors)?j

9. Are technical skills or training contributing to the problem?

10. Are there ethical issues relating to the problem?

11. If so, how have those issues been handled to date?

Format your homework according to the give formatting requirements:

1. The answer must be double spaced, typed, using Times New Roman font (size 12), with one-inch margins on all sides.

2. The response also includes a cover page containing the title of the homework, the course title, the student's name, and the date. The cover page is not included in the required page length.

3. Also include a reference page. The references and Citations should follow APA format. The reference page is not included in the required page length.

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Business Management: What and how are expectations and requirements communicated
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