What action would you recommend that tecsmat do to improve, Operation Management

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What action would you recommend that tecsmat do to improve

"Can Six Sigma Work in Health Care?" (p. 107) and answer the (3) questions at end of case (p. 107). Book -Quality & Performance Excellence 5th Edition by James R. Evans. What are some of the obvious opportunities for improvement relative to the Baldrige criteria? What action would you recommend that TecSmat do to improve its pursuit of performance excellence using the Baldrige criteria?

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Operation Management: What action would you recommend that tecsmat do to improve

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