Question 1: How would you gauge Peter's achievement orientation? What are some of the needs not being met for Peter Gibbons at Initech? What changes might improve Peter's motivation?
Question 2: Would you judge the leaders at Initech as more likely to invoke the Pygmalion or the Golem Effect?
Question 3: What about the environment at the Coffee Bean? Pygmalion or Golem?
Question 4: Why has the Coffee Bean seen such a significant reduction in its turnover?