Question 1: Describe Web-based hotel property-management systems?
Include the benefits (advantages) and why Web-based property-management systems are increasing in acceptance as a choice for both large hotel chain and independent properties
Question 2: The Peninsula Hotel Group is recognized as one of the pioneers in using design and technology to improve the guest experience. Describe how Peninsula Hotels is using technology to serve hotel guests - overview at least
Question 3: Provide specific examples of how the guest experience is enhanced - innovations the hotel group has implemented.