Question: We The People is a national chain that offers paralegal services such as filing forms in court for property transfers, wills, and simple bankruptcies.26 It charges flat fees for such services. Why might it choose not to bill by the hour? We The People is receiving unwanted attention for allegedly incompetent and incomplete work on bankruptcy applications, but it receives virtually no such complaints regarding wills.27 What might this have to do with its methods of charging customers?