Warranty issues in the future


Problem:

What ethical or legal issues do you see in the way in which companies handle warranties, both expressed and implied? Share your knowledge and experiences about cases in which a person had to rely on either on a warranty to enforce rights as a consumer or on a warranty disclaimer to protect against liability? Also, share your experiences about cases in which it would have been helpful to the consumer to rely on warranty. The experiences you share can be personal experiences or ones about which you have heard. Is there anything that would prompt you to do anything differently about warranty issues in the future? Touch on both the legal and ethical issues in you discussion.

Please include any references if applicable.

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Business Law and Ethics: Warranty issues in the future
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