Walker accounting software is marketed to small accounting


Walker Accounting Software is marketed to small accounting firms throughout the U.S. and Canada. Owner George Walker has decided to outsource the? company's help desk and is considering three? providers: Manila Call Center? (Philippines), Delhi Services? (India), and Moscow Bell? (Russia). The following table summarizes the data Walker has assembled. Which outsourcing firm has the best? rating? (Higher weights imply higher importance and higher ratings imply more desirable? providers.)

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Operation Management: Walker accounting software is marketed to small accounting
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