Walk a value stream or line of business in your organization (i) in a production (or operations) process, and (ii) in an office process.
a. What is takt time(or demand) ? How visible and understood is takt (or demand) across the value stream?
b. What triggers production or shipping (or service provision)? How often?
c. What is the batch size?
d. What ate the main obstacleds to flow across the value stream?
e. How might you improve flow across the value stream?