Question 1. Credibility and influence are vital components for success as a performance consultant as well as successful completion of any consulting project. Use the "Client Capabilities and Commitment" Assessment on p. 97 - 98 in the Field Book. Upon completing the Client Assessment, utilize the If-Then Chart on p. 99 to write a report on your client's readiness.
Question 2. Begin locating and assembling resources for our project, but we do not need to submit this is just for future.