1) A mission statement often contains:
A. An organization's vision
B. An organization's strengths and weaknesses
C. An organization's functional level strategies
D. An organization's top management team membership
E. All of the above
2) The view of top management concerning what an organization can become is the organization's:
A. Business definition
B. Mission
C. Vision
D. Ethical dilemma
E. Enterprise strategy
3) A business definition should contain answers to all of the following questions except:
A. When should customer needs be satisfied?
B. What is being satisfied?
C. How are customer needs satisfied?
D. Who is being satisfied?
E. What are our products and services?