Value of the ongoing relationship between the parties and


1. This type of interest occurs in the negotiation situation when negotiators are concerned with the value of the ongoing relationship between the parties and the future of that relationship.

a. Substantive interests

b. Interests in principle

c. Relationship interests

d. Process interests

2. This type of strategy may be appropriate when the negotiator considers the relationship outcome more important than the substantive outcome.

a. Competition strategy

b. Accommodation strategy

c. Collaboration strategy

d. Both; 1 and 3

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Operation Management: Value of the ongoing relationship between the parties and
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