Problem:
Need help applying Utilitarian theory and Kant's categorical imperative theory to a 5 page research paper. This paper is about fraternization in a school between a student and instructor.
The objective is to select a business situation, identify ethical dilemmas that can raise in that situation, and apply different ethical theories to evaluate the dilemmas. Try to identify ethical dilemmas looking at the situation from different perspectives.
The paper needs to analytical, it is not a description of the research done. It needs to show your evaluation of the dilemmas using the theories.
The paper needs to backed by at least 3 scholarly sources.
Customers contact our airlines reservation clerks to obtain flight schedules, prices and itineraries. The reservation clerks look up the requested information on our airline’s online flight schedule system, which are updated continuously. The reservation clerk must deal courteously and expeditiously with the customer and be able to quickly find alternative flight arrangement in order to provide the customer with the itinerary that fits his or her needs. Alternative flights and prices must be found quickly, so that the customer is not kept waiting, and so that our reservations operation group maintain its efficiency standards. It is often necessary to look under various routings, since there may be a dozen or more alternative routs between the customer’s starting point and destination.
You may assume we have just hired 30 new clerks, and that you must create a 3-day training program.