Using what you have learned about the difference between


Using what you have learned about the difference between efficiency IT metrics and effectiveness IT metrics, formulate a strategy describing how an organization can use these types of metrics to improve its business. Choose from one of the following organizations (or obtain approval from instructor for alternate organization choice):

- Apple

- Nationwide Insurance

- Twitter

- Whole Foods Market

- Staples

- Frontier Airlines

- Red Cross

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Operation Management: Using what you have learned about the difference between
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