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Using the scenarios identify a problem-solving model that

Case Study Assignment: Conflict-Handling Styles

Resource: Ch. 14 Case Study: Conflict-Handing Styles in Organizational Behavior in Health Care (2nd ed.)

Choose two scenarios from the Conflict-Handing Styles section.

Write a 700- to 1,050-word response to the questions provided at the end of each scenario. Using the scenarios, identify a problem-solving model that could be used in the situation and leadership qualities that may be involved. Describe a process that the leader may need to use to promote change within this organization after a situation like this has occurred.

Discuss with your classmates.

Format your assignment according to APA guidelines.

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