Resource: Ch. 14 Case Study: Conflict-Handing Styles in Organizational Behavior in Health Care (2nd ed.)
Choose two scenarios from the Conflict-Handing Styles section and write a 700- to 1,050-word response to the questions provided at the end of each scenario. Using the scenarios, identify a problem-solving model that could be used in the situation and leadership qualities that may be involved. Describe a process that the leader may need to use to promote change within this organization after a situation like this has occurred.
Discuss with your classmates.
Format your assignment according to APA guidelines.