Using the addie model discussed in this chapter design a, Management Theories

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Using the addie model discussed in this chapter design a

Question: Using the ADDIE model discussed in this chapter, design a training program that addresses the customer service expectations of walk-in patients in the emergency department. Include an evaluation process that answers the following questions:

a. What method will you use to evaluate the knowledge transfer?

b. How will you know whether or not you met your training objective?

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