You are working with Tom, age 35, who is currently unemployed and has been staying in a homeless shelter since his eviction 4 months ago. You are a case manager in the homeless shelter and you are trying to help Tom get back on his feet. You recently referred him to an employment services agency that was going to work with him on reviewing his resume, applying for jobs and preparing for interviews. When you follow up with Tom, he tells you that he cancelled his initial appointment and does not think he wants to reschedule. Tom was evicted after he was laid off due to downsizing at his organization. At the same time, Tom's mother became ill and passed away. Tom stopped looking for a new position as he was living with and taking care of his mother and became depressed after her passing which prevented him from having the motivation or ability to seek a new job. As a result, Tom's bills went unpaid he eventually fell so far behind he could not figure out how to catch up. Using techniques of Motivational Interviewing, how do you address Tom's insecurity and ambivalence about applying to jobs?