Use the following data to prepare a proposal using a balanced scorecard approach to demonstrate the project’s value to Centervale Apparel. Project Description: Replace legacy order fulfillment technologies by implementing a SCM system. Project Cost: The project will cost approximately $1.2 million including infrastructure and resources to complete the implementation and $250,000 annually to support and maintain the new system with a ten-year lifecycle for the system. Project Benefit: It is estimated that the implementation of a supply chain management system will improve the order fulfillment processing time and reduce inventory-carrying costs. Implementing the SCM system will also enable the retirement of several legacy systems. Estimated annual cost savings are: Data entry staff reduced from 10 FTE to 8 FTE = $100,000/yr savings Reduction in inventory carrying costs = $300,000/yr savings Improved order fulfillment = 10–20% decrease in order to delivery time. This will improve customer satisfaction and retention Improved data accuracy Legacy system maintenance retirement savings = $100,000/yr Business Problem: There is a constant overage or shortage of supply due to the time it takes for data to get from one point to another.
Using the information that details the primary business goals for the coming year, you will need to demonstrate how implementing the SCM system will help achieve the business objectives.