Use of instant messaging in the workplace


Assignment:

Question 1. Discuss how instant messaging and videoconferencing influences communications components as illustrated in the transactional model.

Question 2. Explain when would it be appropriate to use instant messaging in the workplace. Provide an example. Determine the benefits and the challenges.

Question 3. Justify when videoconferencing be appropriate in the workplace. Provide an example. Explain the benefits and the challenges of this approach.

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Business Management: Use of instant messaging in the workplace
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