Understanding your audience is important for both a written


1. As a manager or researcher, would it be best to prepare a long report just in case your audience asks for it?

2. Understanding your audience is important for both a written research report and an oral presentation. Name one thing you can do to better understand your audience before you prepare a written research report and before you present an oral presentation.

3. Discuss several techniques that can be used to deliver a successful oral presentation.

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Operation Management: Understanding your audience is important for both a written
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