Understand the definitions of quality


Problem 1: Understand the definitions of quality.

Problem 2: What is ISO 9000?

Problem 3: Review Total Quality Management (TQM)?

Problem 4: Know Deming's 14 points.

Problem 5: What is a fish-bone chart? 20. Understand process strategies.

Problem 6: Review production technology in the Supplement to Chapter 7.

Problem 7: What is breakeven analysis?

Problem 8: Review the methods of evaluating location alternatives

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