Assignment Objectives:
Understand how training and development affect both learning and motivation.
- Differentiate between training and development.
Purpose: This assignment will help you understand how organizations use training to develop employees for future positions, and discuss how HRIS can save the organization money.
Assignment Description:
To complete this written assignment, you will need to read the SHRM Case "New Kid on the Block: Diagnosing Organizational Development Using Data." This link can be found in the Supplemental and Supporting Lesson Links Folder. https://www.shrm.org/Education/hreducation/Documents/09-0281%20NewKidOnBlock_SM%20T%20and%20D%20v7.pdf
Based on this case study:
1. Identify and explain the business needs of the organization.
2. Analyzed and discuss two training problems of the call center supervisor, and provide and solution for each problem using the data provided in the case study to support your analysis.
3. Explain how a HRIS could provide a viable solution to the training problems.