Type of dispute resolution process


Problem: What type of dispute resolution process would be appropriate for the following types of disputes, and why?

1. An employee is terminated for theft. The employee steadfastly denies taking the merchandise, and the employer has one witness who says that she saw the theft happen.

2. An employee is denied "marriage leave" under the collective agreement because she requests it six months after the wedding in order to go on a honeymoon. There is no dispute on the facts, but the wording of the collective agreement could be interpreted in two different ways.

3. An employee files a personal harassment grievance against her supervisor, alleging that there have been ten years of ongoing harassing comments and actions taken against her. The hearing would be long and involve a significant amount of evidence being called, including the evidence of every subordinate of this supervisor, which would put a great deal of pressure on the entire workforce.

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