Two or more people who work interactively, each aware of their membership in the group, and striving to accomplish assigned work tasks are called:
a)Apsychological group.b)Aproject team.c)Awork group.d)Aconsortium.Formal work groups are created by:
a)Themembers of the group.b)Organizationaldecision makers.c)Seniormanagers only.d)Linemanagers.
Informal work groups emerge from:
a)Jobredesign.b)Processre-engineering.c)Thesocial interaction of workers.d)Thestrategies of organizational decision makers.
The 4 types of rationality identified in Weber's work are practical, technical, formal and:a)Serial.b)Informal.c)Substantive.d)Seasonal.
What is the name of the effect described by the phrase 'by observing someone's behaviour you change it'?a)The LandsbergerEffectb)The HawthorneEffectc) TheMayo Effectd)The ObservationEffect
What key features was the Hawthorne Studies research said to have discovered?
a)The power of manager relations
b)That money is a motivating factor
c)The power of group norms
d)The power of hygiene factors
The systematic study of human behaviour in groups is called:
a)Socialpsychology.b)Occupationalpsychology.c)Sociology.d)Groupdynamics.
Which studies initially highlighted the importance of group norms to management theorists?
a)Taylor'sPrinciples of Scientific Management.b)Timeand motion studies.c)Marx'sstudies of working conditions in factories.d)TheHawthorne studies.