Human Resources Development
Multiple Choices
1. Training is most effective in resolving:
• Skill gaps
• Attitudinal problems
• Poor motivation
• Attendance issues
2. The term which describes long term training which includes a combination of both on-the-job and in-class training is:
• Mentorship
• Computer based training
• Vestibule training
• Apprenticeship
3. Which item is NOT an example of an indirect training cost?
• Overtime
• Increased scrap
• Room and food charges
• Low productivity
4. The phrase "transfer of training" refers to:
• Moving training schedules around to accommodate production concerns
• Freely sharing written training material with colleagues
• Acquiring and evaluating skills during a training course
• Implementing and maintaining new knowledge and skills back in the workplace
5. Labour Market adjustment services refers to the stakeholder interests of:
• Supply side training such as anticipated shortages for particular trades
• Skill mismatches
• Those who have difficulty entering or reentering the workforce
• Those who have suffered a job loss
Training and Development 2014
6. A key principle of adult learning suggests that adults:
• Are keenly open to change
• Tend to be problem centred
• Do not need theoretical knowledge, just practical applications
• Prefer a relaxing "lecture style" training delivery
7. The evolution of training activities has moved towards:
• Specific on the job requirements using technology as the learning coach
• Time and motion studies
• Needs driven by productivity and efficiency concerns
• Identifying opportunities to build intellectual capital
8. The motivational component of self efficacy:
• Is when a person believes they can manipulate their environment and control their fate
• Is when a person believes they can learn the knowledge and skills and do the job
• Relates to the ability to use fine motor skills
9. The diagnostic process of needs assessment often starts with:
• A job analysis
• A gap analysis
• A concern
• An organizational audit
10. A potential advantage of centralizing the training function is that:
• Control and economies of scale
• Customization and ownership
• Local budget control