Total quality management tools


There are different types of total quality management (TQM) tools that can be used in quality management. These tools are useful in analyzing data and determining the methods of improving the quality process for an organization. Tools are selected based on the business requirements and the functions of the tool. In this discussion, you will explore the uses of some common total quality management tools.

Respond to the following:

Describe each of the following total quality management tools and give an example of a situation or an environment in which it would be applicable:

  • Pareto chart
  • Check sheet
  • Histogram
  • Scatter diagram
  • Run chart
  • Control chart
  • Flowchart
  • Quality Function Deployment

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Operation Management: Total quality management tools
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