Measuring returns . There are two primary approaches to measuring financial returns on IT investments:
1) Total Cost of Ownership (TCO) and
2) Return on Investment (ROI).
Describe each of these approaches and analyze the advantages and disadvantages of each with a focus on IT investments. Which approach do you favor and why? Your paper should be about 850-1000 words. Make sure that you include material from at least 3 sources to support your position.