1. Capital One Financial operates in a fast-moving sector. To what extent will built-to-change design principles apply to organizations in other industries with different environments?
2. Give ONE or TWO real life examples to discuss how business could be impacted if the company working with unethical suppliers.
3. Do a literature review using mainly academic journal puplicayions in last 10 year (2,3 articles) and write about what scholars have said on issues related to implementing quality control, measures, framework ( such as ISO) in either product- or service-oriented industries.