Assignment: Printer online
a. Introduction to your business.
The electronic business is now coming trend. So I will try to facilitate the printing issue. However, my company specializes in online printing, documents help, and textbook solutions. It is meant to help the students and employees in school or work. It provides an excellent service printing to the costumers to save their money by sharing the printer.
b. Product and type of services.
The business provides many services to the costumers is as follows:
• In online-printing, the user can print his document by upload his file to our website.
• It provides the help in Packaging and arranging of books.
c. Business statement.
The business statement is "Sharingis Saving". To make the user in school and work of Saudi Arabia to save their money and Minimize the purchase of new devices just to print a few papers
d. Business vision.
The Business vision is become a good competitor in online printing service in the world by providing quality of print.
e. Business objective.
The Business objective is to exploit the cyberspace of Saudi Arabia in digital printing at a minimal price.
2. To explain your business E-commerce processes.
• First, employ competent experts in highly efficient areas.
Second: Bring high-quality printers and multiple types to meet all requirements.
Third: Provide cars to deliver orders urgently.
3. To apply a SWOT analysis to your business.
• Power - reducing cost to solutions, remain competitors in the market.
• Weakness - the ability to adapt to a new printing method, the difficulty of spreading to cover large areas.
• Opportunity - to remain competitive in online printing in Saudi Arabia.
• Threat - Customers perceive the facts about the new printing system.
4. Building the E-commerce website.
a. How it will look likes in terms of design and format.
• The website is a student-friendly with GUI (Graphical User Interface) capability.
• To maintain a centralized server to store many solutions (video/audio content).
• Only authentic and authorized users can only be interacting with the website.
Introduction of the business
• The business is an E-commerce business which is located at Kingdom of Saudi Arabia and is indented to serve entire country
b. Product and type of services
• The product includes electronic items and other common daily using items which are suit to do commerce through online.
• The items selected to commerce through online should posses the characteristics like easy handling, easy for shipping and low cost of shipping charges in order to gain maximum profit both to customer and company.
• Therefore handy electronic items and small transportable items like cloths and other fashion products are the main products of the business.
• The services include online recharges and other online payment services. This can be extended to other booking services like flights and hotels in future.
c. Business statement
• To serve every customers with best product and services at lowest prices.
d. Business vision
• Our vision is to be the best customer satisfied company; and a store where customers can find anything they need to buy online.
e. Objectives
• To be the best e-commerce site by doing customer centric business.
• Adapt the business towards customer requirements and profits.
• Make profit only after customer also got the satisfaction that he got that product or service in great profit.
• Grow through customer centric business.
1. To create a new E-commerce business, which is located in the Kingdom of Saudi Arabia, which include the followings:
a. Introduction to your business.
The website will sell handmade shoes made from Italian leather. The price will be competitive and we offer free shipping on all the orders.
b. Product and type of services.
Handmade shoes at an affordable price with free shipping. There is also a 30 days return policy as well.
c. Business statement.
To become a popular player in UAE in a short period of time and acquire a good market share within the next 5 years of the operation.
d. Business vision.
The vision is to make the handmade products affordable to all the classes of the population and grow the company into a market leader.
Business objective.
The objective is to provide excellent customer satisfaction with great quality products. The business should represent value for money in the market.
2. To explain your business E-commerce processes.
The raw materials will be procured from Italy and the material will reach Dubai. The operations will happen in Dubai in a small factory where the employee will be trained to make handmade shoes for both men and women. The outbound logistics will happen through courier services and the company will use the cheapest logistics method initially to keep the costs low. The sales and marketing team will be based out of Dubai along with the customer support team. The HR and IT team will build the website and hire the right talent to run the operations.
3. To apply a SWOT analysis to your business.
Strengths:
• The market is good for luxury products
• There is a good demand for the handmade shoes
• The pricing is not a constraint
• Great quality product
Weaknesses:
• New to the market
• Not easy to penetrate the market
• Required a good investment
• Difficult to hire the right talent in the country
Opportunities:
• A good market share to capture
• The company can expand to other leather goods as well in the future
• They can play with the pricing
• They can target the upper middle class in the market
Threats:
• Foreign brands are existing in the market
• People might not notice the new brand in the market
• Difficulty in training the new employees
• Expensive logistics
4. Building the E-commerce website.
a. How it will look likes in terms of design and format (draft).
The webpage will have the images of the products sold along with the price on the homepage. The home page will also talk about the company and how the company chooses leather to make the shoes. The product page will talk about the type of leather used along with the sizes it is available in. The price is also displayed along with the return policy. There will be multiple images in different angles on the website. The payment option will be displayed. The user can select to pay by debit card, credit card, net banking, and also cash on delivery.
5. The student is required to explain its E-commerce system functionality, such as:
a. The product menu will show all the product we have in stoke.
The product menu will have men and women shoes as the main categories. Under men shoes, the page will display all the shoes that are available with the price for each. When they click on the product the next page will show the information related to the shoes. The material, price, sizes, warranty, return policy, images, and customer reviews.
b. The contact button will have all the company contact details, social media links Facebook, Instagram, etc.
At the bottom of every page, there will be a contacts section where the customers can chat with the customer support live and also send a message to the team. They can connect with us on all the social media channels and share their experience shopping with us. There will also be a universal toll free customer care number.
6. System design.
7. Determine the suitable software and hardware needed with an explanation on why it's needed.
a. What type of functionality needed on your website, such as CRM?
We need Salesforce to log all the information for the sales and marketing team. They can make use of this system to create campaigns and reach more customers effectively. We also need to integrate a payment gateway for the customers to make an online payment.
b. What type of hardware needed? Do you need a server or it will be in the cloud?
Hosting the website on the cloud is the safest option now and it is hassle free also for the company to maintain the data. The company can go to Amazon web services and secure their data.
8. Identifying security issues as well as how to avoid it.
a. What type of security? To whom or to what?
The data security and the payment security is the most important for running an e-commerce business. This is an issue for both the company and also to the customers. The company needs to create a firewall system that can block the security threats.
b. Potential threats to your website?
Virus attacks, customer data hacked, security breaches, and payment gateway hacks.
Format your assignment according to the following formatting requirements:
1. The answer should be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.
2. The response also include a cover page containing the title of the assignment, the student's name, the course title, and the date. The cover page is not included in the required page length.
3. Also Include a reference page. The Citations and references should follow APA format. The reference page is not included in the required page length.