Throughput rate is always smaller than or equal to the, Operation Management

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Throughput rate is always smaller than or equal to the

1. Which of the following statement is false?

A) Throughput rate is always smaller than or equal to the capacity

B) Customers may wait even if the utilization rate of the service process is smaller than 100%

C) Bottleneck resource(s) always has 100% utilization rate

D) Increasing WIP may increase utilization rate

E) None of the above

2. To improve the utilization rate, we can

I. Cross-train the workers

II. Adopt flexibility equipment

III. Shift from MTS systems to MTO system

Choose the most appropriate.

A)I

B)II

C)III

D)I and II

E)I, II, and III

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Operation Management: Throughput rate is always smaller than or equal to the

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