Week's 1 assignment is the beginning of a series of papers that will culminate in Week 7 with the submission of a major research paper in quality management.
This week, select a specific organization of interest to you and identify a quality management related problem(s) in the firm. Examples may be poor quality levels, the high cost of quality, poor product or service design, high levels of internal or external failures, and so on. Feel free to add to this list if you need to.
You are taking on the role as a quality management consultant, and the executives of your chosen organization have asked you to submit a recommended direction to implement a quality management initiative to address the quality management related problem(s) you identified above (e.g., Six Sigma, lean principles, TQM, SPC, balanced scorecard, etc.).
You also need to identify which of the course TCOs and specific topics in the Syllabus are related to the problem you identify.
Prepare a 1-page report addressing the problem statement that your quality management research project will address. A good problem statement must include the following, (a) why is this work situation a problem (management concern), (b) what is the general problem and the specific implications for the organization, (c) importance of addressing this problem for managers interested in quality. Follow APA format.